We don’t want anyone to stop using energy because they can’t afford it. Choose your payment type below for your guide on taking steps to manage your payments.
We’ve also put together a guide on where to get more help if you need it.
We can give you extra help managing your account
We offer flexible home heating oil monthly payment plans such as PLANNED Pay Monthly with automatic deliveries. Or opt for PREDICT Pay Monthly with helpful reminder alerts and the freedom to order both online or over the phone when you choose.
Both of these services include 12 easy monthly Direct Debits to pay for the fuel service. Alternatively, you may prefer to pay for your fuel as you go.
https://certasenergy.co.uk/wp-content/uploads/2022/08/09.-CERTAS_TESTIMONIAL-VIDEO-LOUISE_VIDEO-9_recomend_JULY-22_V2.mp4
SUPPORT & INFORMATION GUIDE
National Debt Line: Free and Independent Debt Advice
Scope: Disability and Equality Charity
Wales Fuel Bank Foundation: Helping Homes in a Fuel Crisis
Citizen’s Advice Bureau: Free advice to help
England – 0800 144 8848
Wales – 0800 702 2020
National Benevolent Charity
UK Government: Help for households with cost of living support
Age UK England
Age UK Wales
